rlcraftTerms of Use for Sportsbook and Casino Services

rlcraft is accessible via Android app (available on our site for direct download) and iOS via mobile browser. When you open rlcraft on your device, create an account, and verify your identity, you accept these terms. We operate under the jurisdiction restrictions outlined below and serve users only where local law permits. Our platform spans football sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, baccarat, Dragon Tiger), slot games (Aviator, Gates of Olympus, Sweet Bonanza, Fortune Tiger), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Your account on rlcraft is personal and non-transferable. We require national ID verification, email confirmation, and a linked payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet) before you can deposit or wager. Once verified, you can deposit funds, place bets, receive winnings, and withdraw balance at any time subject to our settlement timelines and verification procedures.

This document outlines your rights and our obligations as rlcraft operators. We undertake to process deposits and withdrawals transparently, settle sportsbook and game outcomes according to published rules, and protect your account data. Disputes are resolved through our support team; unresolved matters escalate to jurisdiction-appropriate resolution (described below).

Account Opening and Your Obligations on rlcraft

Creating an account on rlcraft requires you to provide accurate personal information: full name, date of birth, national ID number, and email address. We verify this data against government records to ensure compliance with anti-fraud regulations. Account creation is free; there are no setup fees or mandatory minimum deposits.

You are responsible for maintaining the confidentiality of your account password and two-factor authentication codes. We do not ask for passwords via email or support chat. If you suspect unauthorized access, contact our support team immediately and we will suspend your account pending verification. You agree not to share your account with others, create multiple accounts, or use rlcraft services to launder funds or evade sanctions.

Your account is tied to a single individual. Business accounts, team accounts, and proxy accounts are not permitted. Account holders must be of legal age in their jurisdiction to participate in betting and casino games (typically 18 or over, depending on local law). We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.

Deposits, Withdrawals, and Payment Methods on rlcraft

We accept deposits from DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits process instantly under normal conditions; your account balance updates within minutes of transfer confirmation. Minimum deposit amounts vary by payment method but typically start at our welcome offer.

Withdrawals are available 24/7 and are processed to your original deposit method. We do not charge withdrawal fees on rlcraft, though your bank or e-wallet may apply their own service charges. Withdrawal requests are verified against your account information and may require additional identity confirmation (national ID photo, proof of address) if the amount exceeds our standard tier limits. Once verified, funds are released to your payment method within 1–3 business days depending on your bank's processing speed. During major holidays (Idul Fitri, Idul Adha, Imlek), banking queues may extend settlement by a day or two; we notify you in advance when delays are likely.

We do not hold funds in escrow or reserve withdrawal balances except when verifying large transactions. Your account balance is always playable on sportsbook, live-dealer, and slot games until you request a payout. Large withdrawals (typically over 50 million IDR) may trigger additional verification steps to comply with financial regulations; we will guide you through this process if required.

Bonus Terms and Promotional Rules

rlcraft periodically offers deposit bonuses, free spins, and promotional credits. All promotional offers have specific terms: deposit minimum, wagering requirement (the number of times you must bet the bonus amount before converting to cash), game-type eligibility, and expiration date. We display these terms clearly in the promotion panel before you activate any bonus.

Bonuses cannot be withdrawn as cash without meeting the wagering requirement. For example, a our welcome offer bonus with a 5× wagering requirement means you must place bets totalling 2.5 million IDR before the bonus converts to withdrawable balance. Bonuses expire after a set period (typically 30 days); unused bonuses are forfeited. We do not permit bonus abuse such as depositing, claiming a bonus, and immediately requesting withdrawal without wagering. Accounts showing this pattern are flagged for review and may be suspended.

On rlcraft, bonuses are promotional credits with attached conditions—not cash gifts. We publish wagering requirements upfront so you understand exactly what is required before a bonus becomes withdrawable.

Sportsbook Settlement and Game Outcomes

Football sportsbook outcomes (Liga 1, Piala AFF, Champions League matches) are settled based on official league results. We use data from official sources (league websites, international sports databases) to confirm outcomes. In the rare event of a data discrepancy, we defer to the official league source. Matches that are abandoned, replayed, or postponed are settled according to our published rules (typically: if a match is not completed on the original scheduled date, bets are voided and stakes refunded).

Live-dealer and slot outcomes are determined by certified random-number generators (RNGs) audited by independent testing laboratories. Outcomes are immediate and final once a spin resolves or a hand concludes. We do not reverse or replay game outcomes except in cases of technical malfunction (software error, connection loss) documented by our system logs.

You can view a complete history of your bets, wagers, and outcomes in your account ledger. This history is retained indefinitely and serves as the authoritative record for dispute resolution.

Our Dispute Resolution and Jurisdiction Notice

If you believe an outcome was incorrect, a withdrawal was delayed, or your account was suspended in error, contact our support team with details of the issue. We investigate disputes within 3–5 business days and provide a written resolution. If you disagree with our resolution, you may escalate to our internal review team; escalations are handled within 7–10 business days.

By creating an account on rlcraft, you agree that these terms are governed by the jurisdiction in which rlcraft is licensed and operated. Any legal action arising from disputes must be filed in the courts of that jurisdiction, not your home jurisdiction. We do not recognize overseas regulatory authorities as having jurisdiction over rlcraft disputes unless that authority is our regulator.

We may update these terms at any time. Changes take effect 30 days after publication on our site. Continued use of rlcraft after the notice period constitutes acceptance of updated terms. If you disagree with a change, you may close your account and request a full withdrawal within the notice period without penalty.

rlcraft reserves the right to refuse service, suspend accounts, or decline verification from users in any jurisdiction at any time. Your use of rlcraft is at our discretion and subject to these terms. We do not provide account refunds for voluntary closures; however, any remaining balance in your account is withdrawable upon request.